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Privacy Policy


Move and Learn is committed to make sure that all your data submitted to the website remains safe and secure in order to ensure that we are complying with applicable data protection and privacy laws. We hope that this Privacy Policy ("Policy") helps you understand what kind of information we collect in connection with our products and services and how we process such information. Throughout this Policy the term "personal data" means information relating to an identified or identifiable individual (i.e. a natural person).

This Policy applies to personal data collected in connection with products and services offered by Move and Learn or from other interactions with us where a link or other reference of incorporation to this Policy is made, for example, in connection with our products and accessories, websites (also including mobile websites), applications and other types of services offered by Move and Learn typically in electronic form, as well as other services such as customer care and warranty services, customer events, or promotions and campaigns.

We may provide additional or amending privacy information in connection with a particular Move and Learn product or service. Such information prevails over this Policy to the extent of any conflict. Our products or services may contain links to other companies' websites and other third party services that have privacy policies of their own. We recommend that you read the privacy policies of such services. Move and Learn is not responsible for the privacy practices or contents of any such services.
By using the relevant website /or by submitting personal data to Move and Learn/or by clicking "I Agree", depending on the website, service, or application you are using, you express your consent and agreement to the processing of your personal data in the manner provided in this Policy. If you do not agree with this Policy, please do not use this website, or provide Move and Learn with your personal data, or do not grant your consent otherwise.

We collect two basic types of information from you in conjunction with your use of the Website – personal information and non-personal information. “Personal information” is any information that can individually identify you and includes, for example and without limitation, your name, email address, username, telephone number, postal address, payment card, and billing and contact information. “Non-personal information” includes information that does not personally identify you, but may include (without limitation) tracking and usage information about your location, demographics, transaction information, use of the Website and the Internet, etc.

Personal Information

There are a number of circumstances in which you may voluntarily supply us with your personal information. The following lists the most common ways in which we may collect your personal information:

  • Registration for an account with Move and Learn
  • Purchase of Move and Learn products from the Website
  • Requests for customer service or other assistance
  • Participation in surveys, special events, contests, sweepstakes, and promotions
  • Participation on social media accounts involving Move and Learn or our products
  • Any other place on the Website where you knowingly volunteer personal information

Non-Personal Information

When you use the website, our servers may keep an activity log that does not identify you individually. Generally, we may collect and store the following categories of non-personal information:

  • Demographic data of Website users, including end customers.
  • Transaction information such as purchases and use of discounts/rewards.
  • To send you our catalogs and other offerings by mail.
  • Device information about your computer, mobile device, or other device that you use to 
access the Website, which may include your IP address, geolocation information, unique device 
identifiers, browser type, browser language, and other transactional information.
  • Additional traffic data, such as time and date of access, session identification number, access 
times, and referring website addresses.
  • Your search terms and search results.
  • Other information regarding our users’ use of the Website.

Returns and refunds on purchases made on website - Products purchased from Move and Learn may be returned or exchanged within 30 days of purchase, as long as products are in new condition and returned in original packaging. Please allow up to 30 days to process returns and refunds. A restocking fee may apply. Shipping costs will remain the responsibility of the buyer, unless the return is due to fulfillment error. In that case, shipping will be arranged by Move and Learn. For more information on returns and refunds, please contact sales@moveandlearn.com

Returns and refunds (non-website) – If you have purchased a Move and Learn product from one of our many dealers and retailers, please contact the respective dealer/retailer for more information on returns and refunds that fall outside of product warranty. All regular returns and refunds MUST be made through the original reseller.

Warranty – Move and Learn offers limited warranties on many of our products when they are purchased within the United States and undergo normal usage.* While our products have a very low defect rate, occasionally there is a need to replace or return a product based on a manufacturer’s defect. If you believe that your product falls within our warranty (as specified on the individual product page), please contact sales@moveandlearn.com. We will request that you provide detailed photos of the item, including all angles and a close-up of the valve panel, so that we can confirm the date of manufacture.

*Please note that the usage of balls in mechanical coaching aids, such as serving/ball machines, fall outside of normal usage and void Move and Learn product warranty. Damaged product will not be replaced.
We may modify this Privacy Policy from time to time in our sole discretion without specific notice to you.